Privacy Policy

Last updated: January 2025

1. Introduction

Agastya Mandalam (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

We collect the following types of information:

  • Personal identification information: Name, phone number, email address
  • Delivery information: Shipping address, city, state, and pincode
  • Order information: Products purchased, order history, payment method
  • Usage data: Pages visited, time spent, device type (via analytics)

We do not collect or store credit card numbers or bank account details.

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates via SMS/email
  • Respond to your queries and customer service requests
  • Improve our website and product offerings
  • Send occasional promotional offers (you can unsubscribe at any time)

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Logistics partners (to fulfil and deliver your orders)
  • Payment processors (for secure transaction processing)
  • Legal authorities (when required by law)

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and limited access controls to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use cookies to improve your browsing experience, remember your cart, and analyse website traffic. You can disable cookies in your browser settings, but this may affect some website functionality.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications

To exercise these rights, contact us at agastyamandalam@gmail.com

8. Contact

For any questions about this Privacy Policy, please contact us at agastyamandalam@gmail.com or call +91 98765 43210.